{"id":7094,"date":"2024-07-03T08:58:00","date_gmt":"2024-07-03T06:58:00","guid":{"rendered":"https:\/\/new.luminordic.com\/kontakt\/"},"modified":"2026-02-09T21:23:09","modified_gmt":"2026-02-09T19:23:09","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.luminordic.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<section class=\"full-width-header\">\r\n    <div class=\"full-width-header__container\">\r\n                    <img decoding=\"async\" class=\"full-width-header__left\" src=\"https:\/\/www.luminordic.com\/wp-content\/uploads\/2026\/02\/Untitled-design-scaled.jpg\" alt=\"\" \/>\r\n                <div class=\"full-width-header__right\">\r\n            <nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Home<\/nav>                            <h1 class=\"full-width-header__right-title\">\r\n                    CONTACT US                <\/h1>\r\n                                        <div class=\"full-width-header__right-text\">\r\n                    <p>LUMI CASA store is located in Tallinn, Volta 1. We&#8217;re open from Monday to Thursday, 11:00 a.m. to 6:00 p.m.<\/p>\n<p class=\"p1\"><span class=\"s1\">If you have any questions or wish to visit the store outside of these hours, please call us at +372 5883 1271.<\/span><\/p>\n<p>Our e-store customer support is available Monday to Friday from 9:00 a.m. to 5:00 p.m. For assistance, please call +372 5663 2033.<\/p>\n                <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/section>\n\n<section class=\"faq-block\">\n    <div class=\"faq-block__container\">\n        <div class=\"faq-block__wrap\">\n                                                <div class=\"faq-block__wrap-item\">\n                        <div class=\"faq-block__wrap-item--question\">\n                            <h6>ORDER<\/h6>\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\n                                <path d=\"M13 5L8.00004 10.1851L3 5.00007\" stroke=\"#3D3935\" stroke-width=\"1.5\" stroke-linecap=\"square\"\/>\n                            <\/svg>\n                        <\/div>\n                        <div class=\"faq-block__wrap-item--answer\" style=\"display: none;\">\n                            <p>You can add products to your shopping cart by clicking on the \u201cI want to order\u201d button. In the shopping cart you can see the prices of the products and the total cost of the order. To complete the purchase, you need to select the products you wish to buy, confirm the order and pay the invoice.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"faq-block__wrap-item\">\n                        <div class=\"faq-block__wrap-item--question\">\n                            <h6>PRODUCTS SHIPMENT<\/h6>\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\n                                <path d=\"M13 5L8.00004 10.1851L3 5.00007\" stroke=\"#3D3935\" stroke-width=\"1.5\" stroke-linecap=\"square\"\/>\n                            <\/svg>\n                        <\/div>\n                        <div class=\"faq-block__wrap-item--answer\" style=\"display: none;\">\n                            <p>The goods will leave our production within 5 working days at the latest, unless otherwise stated on the product. In most cases, we will post the parcel on the same day and you will receive it within Estonia the next day or the day after. Please note that delivery times may be extended during major promotions.<\/p>\n<p>For all purchases over \u20ac49, delivery to a parcel machine in Estonia is FREE.<\/p>\n<p>For purchases below 49\u20ac, the delivery cost to the parcel machine of the customer\u2019s choice will be added. Exceptions to this may be promotions with a high discount in our e-shop or with our partners. If there is a delivery charge, it will be indicated at the time of purchase.<\/p>\n<p>In extreme weather conditions, we ask you to use Itella\u2019s indoor terminals to ensure the safety of delicate products in high temperatures, both below and above zero. Perfect Cosmetics O\u00dc will not be held responsible for products damaged by weather conditions unless an Itella service has been selected for transport.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"faq-block__wrap-item\">\n                        <div class=\"faq-block__wrap-item--question\">\n                            <h6>WARRANTY AND RETURNS<\/h6>\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\n                                <path d=\"M13 5L8.00004 10.1851L3 5.00007\" stroke=\"#3D3935\" stroke-width=\"1.5\" stroke-linecap=\"square\"\/>\n                            <\/svg>\n                        <\/div>\n                        <div class=\"faq-block__wrap-item--answer\" style=\"display: none;\">\n                            <p>All products on sale are subject to the guarantees and return procedures provided for in the laws of the Republic of Estonia.<\/p>\n<p>You have the right to return any goods purchased from our e-shop free of charge within 14 (fourteen) calendar days of receipt. The returned goods must not have been used, damaged and the packaging must not have been opened. Perfect Cosmetics O\u00dc will refund the customer within 3 (three) calendar days of receipt of the goods.<\/p>\n<p>In case of returning the goods, the shipping costs shall be borne by the buyer.<\/p>\n<p>Cosmetic products with open packaging are not returnable.<\/p>\n<p>Perfect Cosmetics O\u00dc guarantees the confidentiality of the personal data of the users of the Internet portal and does not sell\/transmit\/transfer the personal and contact data of the users to third parties, except in case of special agreements (publication of possible promotions or other winners).<\/p>\n<p>&nbsp;<\/p>\n<p>The use of the material on Luminordic.com is subject to an agreement with the site administrator and the provision of a direct link to www.luminordic.com.<\/p>\n<p>Perfect Cosmetics LLC reserves the right to modify and amend the terms of use without prior notice.<\/p>\n                        <\/div>\n                    <\/div>\n                                    <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"contact-us-block\">\n    <div class=\"contact-us-block__container page-container\">\n                    <h2 class=\"contact-us-block__title\">\n                Feel free to<br>contact us!            <\/h2>\n                <div class=\"contact-us-block__content\">\n            <div class=\"contact-us-block__content-left\">\n                                    <div class=\"contact-us-block__content-left--info\">\n                        <p>Perfect Cosmetics LTD<\/p>\n<p>University of Tartu spin-off company<\/p>\n<p>M\u00f5isatalli, Uugla, L\u00e4\u00e4ne-Nigula parish, L\u00e4\u00e4ne county, 91013<\/p>\n<p>Reg.no. 12414646 | VAT EE101608806<\/p>\n                    <\/div>\n                                <div class=\"contact-us-block__content-left--data\">\n                                            <a href=\"tel:+372 5663 2033\" class=\"phone\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.2899 12.7136C15.0688 16.4916 16.1923 11.8542 18.5985 14.2584C20.9187 16.5776 22.2519 17.0424 19.3136 19.9807C18.9447 20.2764 16.6057 23.8368 8.38524 15.6183C0.164742 7.39977 3.72116 5.05784 4.01686 4.68994C6.96307 1.74374 7.41998 3.08481 9.74016 5.403C12.1454 7.80922 7.51097 8.93568 11.2899 12.7136Z\" stroke=\"#3D3935\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                            <\/svg>    \n                            +372 5663 2033                        <\/a>\n                                                                <a href=\"mailto:tellimus@luminordic.com\" class=\"email\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                                <path d=\"M20.5 4H4C3.44772 4 3 4.44772 3 5V20C3 20.5523 3.44772 21 4 21H20.5C21.0523 21 21.5 20.5523 21.5 20V5C21.5 4.44772 21.0523 4 20.5 4Z\" stroke=\"#3D3935\" stroke-width=\"1.5\"\/>\n                                <path d=\"M21.5 6.5L14.1206 12.2626C12.8957 13.2358 11.1597 13.2358 9.93472 12.2626L3.375 6.97363\" stroke=\"#3D3935\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <path d=\"M8.68533 11.2539L3.37109 17.0255M21 17.5L15.3732 11.2547\" stroke=\"#3D3935\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                            <\/svg>\n                            tellimus@luminordic.com                        <\/a>\n                                    <\/div>\n            <\/div>\n            <div class=\"contact-us-block__content-right\">\n                                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f7358-o1\" lang=\"et\" dir=\"ltr\" data-wpcf7-id=\"7358\">\n<div class=\"screen-reader-response\"><p 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wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Email *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<p><label> Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7094","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact - Luminordic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.luminordic.com\/en\/wp-json\/wp\/v2\/pages\/7094\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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